Because, in simple terms, at Direct Letterbox Marketing we firmly believe that our leaflet distribution service is unrivalled, from the moment you contact us!
Our dedicated Team has a wealth of experience gained from within the Door to Door distribution & Publishing Industries. Consequently, we have a thorough understanding of our Industry and have developed a level of service that we feel meets the demands and needs of our Customers – service that aims to exceed expectations.
A genuine commitment to excellent Customer Service
We have comprehensive processes in place to ensure our distributions are managed closely and are completed accurately and according to your requirements. We provide detailed distribution mapping & documentation to our Teams, to ensure deliveries are undertaken in accordance with your instructions. We maintain regular contact with our Team Managers in order to monitor distribution progress. A member of our dedicated Customer Service Team will also keep in touch with you at regular intervals, to ensure you are kept up to date on the progress of your distribution. We’ll confirm once everything is completed, but we’re also more than happy to answer any questions you have along the way.
Auditing your distribution
It is fundamental that you can trust the Service that you’re ‘buying’. Therefore, accountability is an essential characteristic of the service that we provide. As your distribution progresses and areas are completed, we arrange for a specialist Independent back-checking Company to conduct random telephone back-checks with members of the Public living in the areas delivered. This method and level of distribution auditing exceeds Industry required standards and is testimony to our commitment to excellence. The auditing is impartial and objective and ensures that your distribution is completed to the highest standards and provides you with peace of mind that your Marketing message is reaching your audience.
Our array of Services
Understanding what really matters to our Clients has enabled us to shape our Business and develop a range of products that provide real options and solutions to meet their needs. We offer a truly ‘one-stop shop’ approach to organising your leaflet distribution. We can assist with the design of your leaflet, as well as providing leaflet printing for you. We can help you target your Marketing activity to a particular audience using the latest software for demographic profiling, and we have a number of Leaflet Delivery Options available to meet your particular needs and budget.
Our Professional Approach
From the moment you contact us, you’ll be assured by our Professional approach, our response to your enquiry and our on-going service. We can provide comprehensive mapping and demographic analysis of the areas you are considering for distribution, helping you target your marketing material more effectively. Clear, concise & competitive quoting, with no hidden charges, ensures you have a full understanding of the costs of the activity you are about to undertake. On-going contact from our Operations & Customer Service Teams, ensuring you have all of the information you need, at every stage of your leaflet distribution. Rigorous quality control and Independent auditing of the distribution work that we carry out are testimony to our commitment to accountability & excellence.
In a marketplace that’s full of noise, we’ll help your voice get heard!
